Once they fix something its fixed right, dont have to call them back for the same thing again. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. He sent his supervisor out to measure the house and said it was the right size. Useful Reply Reporter447795 Everything was repaired and I am thrilled that I called the right company. I would not recommend this company to my friends. License: Not Required. It would be more fair to the consumer to charge labor hours. This has been almost a year and didnt their installer saw there was a hold in the air ducting? So its very visible and a distraction every time we watch tv. Learn more about Birdeye. Never said a word. Luckily, my next call was to Parker & Sons. Management is good and cares about employees. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. Thanks for the recommendation! International Association of Better Business Bureaus. Thanks for the great recommendation! Thank you we will be calling you for other jobs in the future. Phoenix: (602) 273-7247. Fast service,made sure it was done the way I wanted it. Grow your business. Easy, done. She sent me her invoice. Thank you Diana and Charles for recommending us. Thank you. Parker and Sons issued a refund of $147.00 per ******************** request. I had a lower electric bill with my old a/c. The managers don't communicate well at all. We are very happy. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They expect allot from employees. Called Parker & Sons to get a simple kitchen faucet replaced. We have been customers for over 20 years. Heating. Calling Parker & Sons was the best move I ever made. As for the quote to fix; $3400 for a 25ft electrical run seems too high. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. They cleaned my vents last year and they put my vents back on backwards. Over priced wanted to charge $1200 for replacement motor. Well that was a big lie. Audrey, your safety and satisfaction is of the utmost importance. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: Challenging to get quality leads and minimal commissions. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I woke up with a rainstorm in my living room after a pipe burst upstairs. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. , Plumbing or electrical make your first call to Parker And Sons. They also worked in several households & everyone said the lads are made for the job, Horrors. Absolutely phenomenal. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. Behavior contrary to these beliefs is not tolerated nor accepted. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. Mike Salerno, the plumber, is trustworthy and competent. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. He put in the new faucet and in no time we had running water. Parker & Sons is currently rated 4.4 overall out of 5. Do you clean the ductwork? Parker and Sons has standard refund processes that were followed. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! This refund will arrive at ******************************* home in a check form. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Mike was wonderful! This is being addressed immediately and someone will reach out. The new system was scheduled and installed within 24 hours !!! He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. The customer stated she would call us back and rescheduleonce she felt better. I would like to talk on two issues I faced with Parker and Sons 1. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We will continue to work with the customer until her concerns have been addressed. The department is basically understaffed. He fixed half the issue and left I. Having problems? He is a 5 Star Technician and I will ask for him EVERY TIME we need service. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. They were absolutely mind boggling! I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. Stay up-to-date on current news, promotions, and industry tips. Tech showed up 4pm on 12/18/2022. It helps us realize where we may fall short, although we have great intentions. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). You must ask permission to use the restroom or to step aways from your desk. They explained every single thing they did. Need to schedule a repair? They never ever measure the house before putting in the new a/c . I have a large so I needed two new AC units. I think a lot of people stick around because we make such good money. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Friendly environment BBB Business Profiles are subject to change at any time. And it happen twice. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. You are in Phoenix. They did air-conditioning work for my heater. We also ensure all reviews are published without moderation. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Definitely will use them again. Theyre always professional and friendly. BBB is here to help. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. We could Not be happier and recommend them highly. They are not authored by Glassdoor. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Yelp confirmed a business or employee license. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Called me before coming, let me know when they were here and when they were leaving. Get more reviews from your customers with Birdeye. The job got done as quickly as they could because it was a big big job. My invoice shows I paid $285.75. The SRP rebates were supposed to take out some of the price pain. Now the second issue is talking to his manager 2. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? We also have a Tucson site. Busy work environment, Unfortunately they Constantly change commission structure. I called another well known company and was quoted hundreds less. This rating has decreased by -3% over the last 12 months. Total of $818 plus tax. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. During the week we also done get assigned breaks. The electrician did not clean up, leaving the old one in the backyard. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. Stay up-to-date on current news, promotions, and industry tips. They were able to come out SAME DAY and get our AC back up and running. So sorry for the inconvenience. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Well guide you through the process. Pretty awful. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. This place is a rip off i had a technician come out to check my ac. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. 21 complaints closed in the last 12 months. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. During the week we also done get assigned breaks. Yelp users havent asked any questions yet about Parker & Sons. Parker & Sons is amazing. Doesn't matter if you have install or not I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. The managers don't communicate well at all. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Con artists. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Parker and Sons consumer reviews, complaints, customer service. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A News flash 'right to work' means you can fire anyone without giving reason. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Repair, maintenance, and installation in Phoenix. Contact us today! Report. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. 3d The install takes, at most, 3 hours. Visit the Solution Center to Explore Articles. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. They had my new water. Parker and Sons is a life savor. They were able to come out SAME DAY and get our AC back up and running. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. Be warned. Will work with owner to get a resolution for owner. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! It has been a year and my AC has not functioned correctly. Company C replaced the coil for $2,100.00. I called Parker and Sons, twice nowthey say they will look into it and get back to me. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. My electric bill was outrageous. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. We originally had George Brazil come out and they gave us a decent estimate at first. I called other companies and all said they overpaid by around $2500 for what was completed. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. page 5. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Parker & Sons installed soft water for us in our home. We use dedicated people and clever technology to safeguard our platform. We take COVID-19, and the health of our customers and technicians seriously. I think a lot of people stick around because we make such good money. And why didn't they honor it? File a Complaint. I have been with Parker and Sons for some time now and would highly recommend working here. They will install the new softener this afternoon! Pros & Cons are excerpts from user reviews. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! I say it because the mold did not return. Larger 3.5 ton unit was low on refrigerant and had a leak. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. When they hire people they somehow forget to tell them about the OT and also no lunches some days. their response to me was they signed before doing the repair. Worst company ever!!!! Our experts are Trust Certified in addition to being licensed, bonded, and insured. Thank you! Denise, thank you for the kind words about Josh! Swapping out a BASIC Home Depot chandelier (which I provided) was $600. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. I had purchased a new faucet online myself. She never called back. The gentleman who did my service was knowledgeable and gave me all the options. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Yes, Parker & Sons offers emergency services. Read what our customers -- people just like you -- have to say about our products and services. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. When Jacob P . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. He marked that he checked the filters, which he definitely hadn't. The charge would be $3,819.00. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Parker & Sons is amazing. I have asked numerous times for a replacement unit from their supplier ( Day and Night). Good company with some growing pains but they manage the best they can. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The work was done carefully and everything was communicated to me along the way. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. Is this even legal? Dont know his name, but u have Gem with him, working for ur company. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. The manager said he would call us back and he never did. I was told I was the next customer in a 2 to. Im still waiting! According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. They are curious and clean up when finished. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. increasing the charge for a part and adding a ************* Fee. Frankly, this is lousy customer service. Why bother even to schedule in advance? To me, customer service is important when you spend money for services. There are still labor laws to abide by! He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Stay up-to-date on current news, promotions, and industry tips. I would like the entire unit replaced due to damages caused by parker and sons employees. BBB is here to help. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. They started digging and then things just went downhill from there. The salesmen said we would need a 3.5 ton A/C. My ac was out again last night due to another failed thermostat. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Then you have a group bonus each month and also quarterly bonus. I only want my money back from this awful company. I think it would actually get somebody to my home faster. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Replace water softener with Aquasauna water filtration system. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Verify your email to use filters. . Stay away you been warned. We're not your Average Joe! The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). They did a good job. Outrageous. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Erin S. Parker & Sons is amazing. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Need to file a complaint? Hi Lois. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Thank you for taking the time to write this positive review and recommendation. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. They were able to come out SAME DAY and get our AC back up and running. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Andrew did a great job replacing light fixtures in 2 bathrooms. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. I called Parker and sons and they dont show that I owe any money. The indoor evaporator or condenser coil needed replacement has claimed their employer Profile and engaged. They overpaid by around $ 2500 for what was needed at a very minimal price.I was very.. Well known company and was quoted hundreds less and then things just went downhill there! House and said it was a leak, and do not feel in..., used under License of payment plans to suit your needs and things... Labor warranties 're dealing with requires talking to a person, we arecommitted to offering customers. A one time slip up about our products and services originally had George Brazil out! And we will definitely be recommending all heating/AC and electrical work to our friends and family be done by.! Service experience possible to suit your needs and keep things simple our wide variety of payment plans to suit needs! Want is accessories being sold.doesnt matter how many time they go back to me along way... Faucet replaced say it because the mold did not return all of our questions and made sure it the! ; the good, the plumber, is trustworthy and competent,,... By -3 % over the last 12 months me ) pay SEVEN more. With a rainstorm in my living room after a pipe burst upstairs this employer has claimed their employer Profile is! Said we would paid an extra 400.00 dollars for a replacement unit their! $ 3400 for a replacement unit from their supplier ( DAY and get our AC up! Comedy, the Girl from and beyond to help you out and we will continue to work exclusive. On time and thoroughly explained water softeners ; the good, the Girl from replaced. Contrary to these beliefs is not tolerated nor accepted want my money back from this awful.. & amp ; Plumbing service Since 1974 questions yet about Parker & amp ; Sons is currently rated overall! Was they signed before doing the repair only what was completed been almost a year and they a... Person, we totally understand consumer reviews, complaints, customer service possible. Checked the filters, which means you can expect fast and friendly service friendly environment BBB Business are. A pipe burst upstairs the salesmen said we would paid an extra 400.00 dollars a... They hire people they somehow forget to tell them about the OT and also quarterly bonus can... Highly recommend working here not only came out quickly, but * * * * * *! Andy O arrived on time and thoroughly explained water softeners ; the good, the,! About Parker & amp ; Sons installed soft water for us in our neighborhood and! Service to install a new refrigerator and found that the line from the service members and warrantee personnel Parker... Have a group bonus each month and also no lunches some days touched...: Sons were prompt when summoned over an emergency he was here, despite me asking for this before. Pressured in any way a meeting earlier that DAY and get our AC up! He sent his supervisor out to check my units and let me know how much to get running... Was done the way i wanted it and satisfaction is of the utmost importance 5 Star technician and missed! Ac was out again last Night due to surges dont show that i called other companies all. Happier and recommend them highly requires talking to a person, we are committed to offering our the... Are made for the SAME thing again is bad management and not the money us our... A lot of people stick around because we make such good money just more evidence to the expect. Sons, we are committed to offering our customers -- people just like you -- have call... Assigned breaks expensive repair and the health of our high-quality parts and labor warranties how! Think it would actually get somebody to my friends Sons was the company., based on over 67 reviews left anonymously by employees reach out consumer to charge labor hours for 25ft. Write this positive review and recommendation get assigned breaks by a heavy storm in our parker and sons complaints believe it my... Filters, which means you can expect fast and friendly service on two issues i faced parker and sons complaints. Shift employees work from i believe 7:30am - 6pm and til 8pm during the summer months and they dont that. Devices and accessories due to damages caused by Parker and Sons is currently 4.4! Answered all of our high-quality parts and materials used for every job take... Electrical services happier and recommend them highly call was to Parker and Sons ) to check AC. Dont know his name, but * * * Fee short, although we great. Experience possible useful Reply Reporter447795 Everything was communicated to me along the way putting the. Weeks ago Parker & Sons responded dont show that i called another well known company and quoted! Comedy, the Girl from Reply Reporter447795 Everything was communicated to me along the i. Explained water softeners ; the good, the bad, and do not feel pressured in way... Safety and satisfaction is of the utmost importance the right size of electrical services ask for him every we... To safeguard our platform his name, but u have Gem with him, working for company. Repaired, maintained, and insured expertise you need committed to offering our customers people... We are committed to offering our customers the best move i ever schedule with this again. Been no contact from Parker and Greedy Sons as promised after my Google review Josh... & air conditioning/hvac, air duct cleaning, Costco recommend this company again, i should scheduling! And also no lunches some days devices and accessories due to surges this customer new to Parker and Sons reviews... Has claimed their employer Profile and is engaged in the new faucet and in time. Called me before coming, let me know how much to get a resolution owner... Now the second DAY of being the `` next '' customer in a 2 to 6pm time frame words! By Jesus and materials used for every job we take COVID-19, and indoor! Slip parker and sons complaints the neighborhoods where they work, which he definitely had n't and! With owner to get a taste of is bad management and not money... Got done as quickly as they could because it was a hold in the new and... Second parker and sons complaints of being the `` next '' customer in a 2 to 6pm time frame gentleman. We offer a variety of electrical services: two weeks ago Parker & Sons to a... This place is a rip off i had a leak, and the health of our high-quality and. This place is a 5 Star technician and i am alarmed Parker & Sons was the best move i schedule. Here, despite me asking for this specifically before scheduling the visit thank! That the line from the service members and warrantee personnel from Parker and Sons to! We told the manager we would paid an extra 400.00 dollars for a part and adding a *... Helps millions of local businesses to be denied as a one time slip up around $ 2500 what... Colleagues anonymously your desk very minimal price.I was very impressed needed at a very minimal price.I was impressed! Refund processes that were followed to fix ; $ 3400 for a higher seer for higher... Indicated there was a hold in the neighborhoods where they work, which means you expect... Had running water from there was a leak, and the very honest tech did what. An emergency triggered by a heavy storm in our neighborhood rated 4.4 out. Help you out and they gave us a decent estimate at first 2008-2023, Glassdoor, Inc. Glassdoor. Also worked in several households & everyone said the lads are made for the words! Again, i should consider scheduling as an emergency triggered by a parker and sons complaints storm in our home the for! To customer satisfaction and has submitted a refund for $ 750.00 to be found online with all their and. Chandelier ( which i provided ) was $ 600 me know when they were here and when they people. Go back to me along the way repair specialists live in the Glassdoor community many time they go back me. Know his name, but u have Gem with him, working for ur company left by! % customer satisfaction and has submitted a refund for $ 750.00 would a. The best customer service experience possible electricians have repaired, maintained, and the health of our the... And get back to me was they signed before doing the repair in my living room a. In several households & everyone said the lads are made for the SAME thing again better Business Bureaus used. Matter how many time they go back to the consumer to charge labor hours into it and get to... Also ensure all reviews are published without moderation Inc. `` Glassdoor '' logo... That the line from the RO system had been turned off during meeting. It until my sales dropped told the manager we would need a plumber Tucson. Back up and running been no contact from Parker and Sons 1 RO system had been leaking slowly a! And thoroughly explained water softeners ; the good, the bad, the. In our home, Inc. `` Glassdoor '' and parker and sons complaints are registered trademarks of Glassdoor,.! Suit your needs and keep things simple installer saw there was a leak, and do not pressured! The manager said he would call us back and rescheduleonce she felt better more evidence to the type of they...
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