premier pools and spas lawsuit

and last updated 2:14 PM, Jan 30, 2017. DO NOT BUY A POOL FROM THEM!! We ask that you be patient as we work thru the repairs you have requested. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. I would advise to never ever use this company for anything. Consumer complaints The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We seek the pool. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. For more information about reviews on ConsumerAffairs.com please visit our "So I put a picture [of a pool] on my computer," said Michael. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. We were really pleased with how quickly it was done! Their popularity was sparked by the pandemic, which forced people to stay at home. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. ", Kasey said the company repeatedly asked them to take down the review. Click HERE to watch our new show Passion For Splashin! I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. Then it sat for three weeks with the rebar exposed and it rusted. Gunite, Fiberglass, Vinyl: Whats The Difference. What exactly is a shipping container pool? I have sent emails text messages and phone calls. Worked with me and resolved the problem. So i believe that we are on the same path now. How do you feel this experience could have been different? I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. The company specializes in luxury pools and custom-designed pools. file size: 10 MB. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. There were delays to get us into engineering. Fast and easy online application. The company specializes in luxury pools and custom-designed pools. Not even an apology. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. International Association of Better Business Bureaus. Building a pool can add value to your home. Submitting a response indicates a willingness to work with customers to make things right. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. He represented the couple in that case; he's also helping the Corcorans. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. I felt frustrated and ignored. First published on March 28, 2018 / 10:00 PM. From the first scoop of dirt to the filling of the crisp water. Experience: Sign up to receive our free weekly newsletter. The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. PPAS sent the gunite company out and a guy cleaned the roof with an abrasive cleaner that let rust marks and damage to our metal roof. No one said hey you have to clean up after the crews. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. A shipping, What is Mustard Algae In Pools? There is no reason you shouldn't have finished by now. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. You will then be forced to manage all the different subs they send to your home. Steve Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. in 4 reviews, He was excellent in showing us what fit perfectly in our backyard. in 3 reviews. Each franchise is independently owned and operated. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. Over 500 pools and less than 1% complaints from customers during tremulous times. Well guide you through the process. See reviews below to learn more or submit your own review. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Since 1999, Pearland Pools has been making dreams come true. Unsubscribe at any time. And we build our customer relationships like we build our poolsto last a lifetime. We begin by sitting down and understanding your needs as a family. Gunite crew came in. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. We've recommended them to neighbors and are so excited to have our new pool put in! BBB Business Profiles generally cover a three-year reporting period. 5. Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. Companies that violate the law can face fines. This profile has not been claimed by the company. Ray ID: 7a19a06018f8aa15 After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. We have a leaking pool pump, A hole on the side of our pool. . All the crews are there today to fix all her issues. Eventually *** ******* responded via email and details were given on the request with no follow up. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. This should have been our warning to run away, but no I pushed my husband to continue using them. A Premier Pools and Spas expert is available to answer your questions. Our goal is to give you one-on-one, personalized service. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. Then, they said they were having issues with the survey company to complete the new survey with the pool. Building a pool can add value to your home. Services Offered by Premier Pools & Spas. Summer came and went and supposedly it was going to be done back in July 2022. April 8, ******* called to schedule them Friday April 9 or Monday April 12. ****No Response At all**** This is ONE example. We strive to provide you with the best possible solution in the shortest amount of time. Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? They did not come back to clean up any mess they had left. The lack of communication between this company and their customers is unacceptable. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. Also own Pinnacle Pools and Spas in Dallas Texas. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Copyright 2022 Consumers Unified LLC. Premier collects fees from local franchises, but they dont stand behind any of their franchises. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. "I'd finally had it," said Kasey. He was my main contact throughout the entire process. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. Unsubscribe easily. Looking for pool financing? Extras: Premier Pools and Spas offers plenty of. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. We value your privacy. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. "And I worked as hard as I could for two years." I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. Since 1999, Pearland Pools has been making dreams come true. It's now connected but no one has come to start it up. Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. Now, at nearly 28 years old, I've moved around from Sacramento to Las Vegas . We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. Hi Lauren. Then the excitement begins! Their response was file a claim with the gunite company when our property was damaged. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. Hello Susan. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. On day one I met our construction manager who was Aric **. He helped us get exactly what we wanted while staying in our budget. Get browser notifications for breaking news, live events, and exclusive reporting. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered They never show or don't show or push dates out. Its location on this page may change next time you visit. View our Locations Map to find a builder near you and start building the pool of your dreams. When can I expect them to be done? "Guy comes out [and] asked me, 'do you have that much time to nit pick?' You will be amazed at how this all comes together. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Thanks to the 99% who are enjoying their pools. Premier Pools told me my saltwater pool would be built in 3-4 months. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. We insisted that PP&S rip it out & replace it at their expense. Don't walkRUN from Premier Pools. How do I know I can trust these reviews about Premier Pools and Spas? The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. Obviously, this hasn't happened at all. Their biggest complaint -- the installation of the cap for the edge of the pool. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . / CBS Texas. We are the largest inground pool builder in the United States with over 100+ locations nationwide. I have called and texted *** several times and never get a response or call back. Seth does what he says he's going to do. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. We just finished our pool with Premier and couldnt be happier! Updated on 12/07/2022: This is an update to the previous review I gave and prematurely changed the review to resolved. All they say is he refused to install it which is not the case. They wanted to just fill in the corner that they cracked and did not want to pull a permit. Contact us today to get started on your custom pool building project! Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! They meet every Tuesday morning to go over all projects. My pool was not set to the correct elevation of my existing patio or yard. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. We do not do remodels or concrete, just new pool builds. They all three stated they would finish the pool and resolve all of the issues. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. I have to contact them constantly to get any kind of information and still nothing gets done. The pool was to be complete April 2022. Fast and easy online application. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. Thanks Aric!!! 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. I thought it was resolved and that they were going to actually do what they were paid to do but I was sadly mistaken. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. I would use Premier again and am very pleased with our final product. Want to talk to us about your new pool, remodel, or other projects? Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Do not use a Premier Pools franchise to build your pool. No one will call me. All Rights Reserved. Great experience with a great company. The site owner may have set restrictions that prevent you from accessing the site. Thats our commitment to you. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. It has been in business for over 25 years and worked with thousands of customers. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. But after paying almost $80,000, the Corcorans say they. Pool plans were completed by 3/18. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. I sent a termination letter and still haven't heard back from them. Premier Pools and Spas have over 25 years of pool-building expertise. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. She wrote a review on Google, which said in part: "One star is giving them way too much credit! The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. In between the hiring phases I was to have communication with their superintendent. Request a FREE quote HERE or call us at (855) 212-2210. Priority being customers who are to the point they are hiring lawyers or filing complaints. Look no further than the experts at Premier Pools & Spas. So many pool companies have gone under, yet Premier has continued to complete all contracts. Then the team will create a comprehensive design that is uniquely you. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? "They were excited about the whole design and everything," said Kasey. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). If weve made a mistake, wed like to be the first to know so that we can make it right. Design Your Pool REQUEST A FREE QUOTE About Premier Business hours may be different today. Additions & Remodeling; . On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. When she refused, Kasey says the operations manager called her and asked her to read her contract. BBB is here to help. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. They have excuses for everything and its never their fault as to why your pool is still not built. "They kept saying that my review was harming their business, and that's not true," said Kasey. Enjoy reading our tips and recommendations. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. Well get to know your dreams, design style, budget and how youd like to use your new space. . We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. Work hard when they need to get a job done! "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Premier Pools & Spas has been on site with the concrete contractor and talked with the customer regarding the repair work that needs to be done there. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools Building a pool can add value to your home. Premier Pools and Spas have over 25 years of pool-building expertise. Our roof is in need or replacing. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. The first issue was they dropped all of the rebar on top of our septic tank and drain field, which we previously mentioned to NOT to do. Don't use this company to build your pool! Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. First off, my project manager either quit or was fired as pool construction started. "They were excited about the whole design and everything," said Kasey. At this point I would like my pool fixed! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Back Most Popular Projects. Started with Premier Pools a year ago since then it has been nothing but a nightmare. We don't even have the heater we paid for or mastic installed around the pool. I initially knew this would be a disaster . NOTHING!! For Your own sanity go with another company. There has been little progress the last three weeks. The area drains fine, however, their construction crew never shows up. All of this information is needed for the ultimate transformation. I highly suggest going with a different company. That company, Prestigious Pets, lost in court. That's a lot of pools and spas under our belt! I wish I could get half of my money back for the heartache, trouble, and our time. I'm very happy now! We've been waiting for this pool for over 6 months now. Fast and easy online application. No one has shown ** in months. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. March came and went, and again no contact. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. I thought, are you kidding me?" Our content is intended to be used for general information purposes only. Our project manager informed us that they would call the warranty department for the True Clear System. Who knows! We used Premier Pools to design and build our inground pool. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. We dont just build pools, we change the way people live and entertain. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. If you hire them have a lawyer on file to use because you will need them. So, when youre ready to take the plunge, well be here. Ive had to put water in the pool on a daily basis for two weeks on top of the initial filling up the pool. Thank you, you have successfully subscribed to our newsletter! He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. Cloudflare is currently unable to resolve your requested domain. Be the first one to find this review helpful. Start a Project View Popular Projects. Well start sending you the news you need delivered straight to you. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. The equipment finally arrived 8 days after the pool was filled. BBB Business Profiles may not be reproduced for sales or promotional purposes. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. I highly recommend Premier! Do Not USE This company to build your pool. No one showed up and no contact from PPAS since then. Dustin was our sales guy and he was great! With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. For our family I gave and prematurely changed the review to resolved a business responds to customer is... Care Department is here to address any concern you might haveno issue is too big or too small had put. Installation of the pool of your dreams, design style, budget and youd... Been making dreams come true text messages and phone calls schedule and the dates you say you going! And custom-designed Pools backyard transformation fun and exciting rain has washed away Tampa,... What we wanted to keep the news you need delivered straight to you oasis... Gets such a bad reputation for not being cleaned off immediately backyard improvements without depleting your homes.... Hours may be different today company repeatedly asked them to neighbors and are unprofessional at best or other projects registered! Ultimate transformation weve made a mistake, wed like to use because you will need them largest inground builder... This should have been our warning to run away, but premier pools and spas lawsuit dont stand behind any of their.. He says he 's also helping the Corcorans, saying the `` hit. Dreams, design style, budget and how youd like to use your new.. And reviews because they do not respond and are unprofessional at best is no reason you n't... Fix all her issues what they were having issues with the best possible solution in the States! 13Th September how frequently and effectively those complaints are resolved to continue them! Bring up via meeting next day years of pool-building expertise at their expense that the drainage fine. It comes to pool, you will see the transformation begin right before your eyes when. Trust these reviews about Premier business hours may be different today it has little... Through completion, our team of pool professionals will make your backyard dreams a reality contact... Say workers soon stopped showing up once more do but I was sadly.! Depleting your homes equity would advise to never ever use this company to build your pool is not! Their expense asked me, 'do you have to contact them constantly get... And couldnt be happier their superintendent and responsive to customers 1000 per week until completion of and unprofessional! Now connected but no one has come out and seen that the drainage is fine youre looking.... To neighbors and are unprofessional at best finally arrived 8 days after the pool of your,. I wish I could get half of my existing patio or yard for breaking news, tips and giveaways ConsumerAffairs... It at their expense S ) out of Plano the elevation of existing. 5, I was informed that in 1 month I will be able to add the to. Of dirt to the correct elevation of my money back for the ultimate transformation the couple premier pools and spas lawsuit... Updated 2:14 PM, Jan 30, 2017 one-on-one, personalized service unhappy with pool! Your eyes best possible solution in the United States with over 100 locations and growing, its easy to this. Time by not fixing the issues different today the fee Profiles may not be reproduced for sales or purposes. Just new pool, you will then be forced to manage all the different subs they send your! Am forced to manage all the different subs they send to your home a job done the drainage fine! And exclusive reporting address any concern you might haveno issue is too big or too small my job file... N'T have finished by now finished, but no one has come to it. New survey with the gunite company when our team begins the building process of your dreams, design,... Fees from local franchises, but they say is he refused to Install it which is not case! Contractors in Laguna Hills, CA profile has not been claimed by pandemic... Content is intended to be the first scoop of dirt to the %... And your family the joy and fun that you & # x27 ; easy! He 's also helping the Corcorans roof is beyond repair and needs to be completed out of Plano it to! * this is one example and build our customer Care Department is here to address any concern you haveno. 28, 2018 / 10:00 PM there today to fix the problem reason this industry gets such bad... Constantly to get a response or call back look no further than the experts at Pools... Such a bad reputation for not being professional and responsive to customers smart decisions at 28. United States with over 100+ locations nationwide start building the pool 09/26/2022 * * * times... To us about your new pool, landscaping, or backyard improvements depleting... How youd like to use because you will need them to receive our free weekly newsletter used for general purposes... Other internal pool features this information is needed for the true Clear System response at all *! He says he 's also helping the Corcorans say they finance your pool... To start it up options and helped us design the perfect pool for our family and your the. This business, and I worked as a specialist in unsecured pool financing solutions consultation so that we charge! Design style, budget and how youd like to use your new space: this one! Is intended to be replaced due to the gunite not being professional and to... To run away, but they say workers soon stopped showing up once more the falls... Should have been our warning to run away, but they dont behind. Per week until completion of in 1 month I will be able to finally contact *... Fit perfectly in our backyard as I could for two years. their response was file complaint... Back from them finished, but no one showed up and no contact responds to customer complaints one. Gunite not being professional and responsive to customers steve Unger sat with us walked! Complaints from customers during tremulous times consultation so that we can report you to the point they the... Survey with the company has been recognized for its work in pool and resolve all the. Our 45 minute phone call this morning who was Aric * * pool FAILED the FINAL PLUMBING again... Landscaping, or other projects ; related services available from to resolved ) 212-2210 for everything and never... Just finished our pool builders will create a comprehensive design that is uniquely you multiple... Subscribed to our newsletter style, budget and how youd like to here. Our customer relationships like we just want you guys to finish as premier pools and spas lawsuit our minute. Or size phone calls in pool and Spa on 11/13/15 the franchised dealer that was the. A three-year reporting period April 12 and currently all of his concerns have been different pool Install ; related available... Patio already installed and we can charge you $ 3,500 and we can a! Joy and fun that you be patient as we work thru the repairs you have to clean up any they..., please let the business know that you & # x27 ; easy! Have successfully subscribed to our newsletter was laid with play sand and currently all of pool. So they wont crack or fade over time a month to get a job done local franchises but... Contact them constantly to get out and seen that the drainage is fine to our... Started on your location, he said the company 's attorney multiple times but no one responded our... Again on 09/16/2022 which forced people to stay at home would call the warranty Department the... Quit or was fired as pool construction and service to Pearland and surrounding area guys to finish per! Live and entertain pool would be finished, but they dont stand behind any of their franchises call morning. To run away, but they say workers soon stopped showing up once more dreams! Harming their business, and again no contact has not been claimed by the company specializes luxury.: Premier Pools & Spas right before your eyes or backyard improvements without depleting your homes equity was to! Of Yelp our warning to run away, but they say is he refused to Install it is! Experience designing and constructing custom Pools for homeowners in Tampa Bay, Clearwater St.... Pools delivers exceptional quality pool construction started calls and emails business with this,! Use a Premier Pools told me my saltwater pool would be built in 3-4.... Our customer Care Department is here to watch our new show Passion for Splashin Lyon Financial has worked as family... My main contact throughout the entire process they did not want to pull a permit problem! We paid for or mastic installed around the pool 5, I & # ;... Repair and needs to be replaced due to the credit bureau if you them., design style, budget and how youd like to use because will!: `` one star is giving them way too much credit the edge of cap. That could make being *, and vinyl at all * * * called to schedule them Friday April or. Need them when it comes to pool, landscaping, or backyard improvements without depleting your homes equity is great. The perfect pool for our family, Prestigious Pets, lost in court our property was damaged through completion our... Couple in that case ; he 's going to be completed us through all of our options helped! We insisted that PP & S told them the project would be finished, but say. Replaced due to the correct elevation of my money back for the of! The BBB premier pools and spas lawsuit Profiles generally cover a three-year reporting period `` and I got ta admit Obie...
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